They'll further investigate what's causing this issue. You can provide them the case or reference number provided by the chat support team. We'll be able to take actions on improving our customer service.įor now, I'd suggest contacting our Technical Support Team again. I'll personally share your feedback regarding your experience with our chat support team. #REMIX OS INSTALLATION TOOL NOT WORKING SOFTWARE#I am 6 months behind on cleaning up my business due to your software errors and more importantly the lack of assistance by your "help" people.Īt this point, I feel nothing but righteous indignation towards QB.Įncountering some errors in your company file is tough to deal with, gilrucker. If you are an Intuit rep and you genuinely want to help me out, please let me know. #REMIX OS INSTALLATION TOOL NOT WORKING FULL#Here we are with a brand new PC, the full hope of moving my company data to a fresh WIN10 box and now the migration tool will not take my password. Would you like the transcripts? Please say yes. 2-3 days later I was asked "Hi, what seems to be the issue?" I replied and the response was "Hi, what seems to be your issue?" This went on and on. When I did a tech support chat, I was basically treated with an "OH WELL!" So then I spent more money on The latest an greatest local version of your software and still nothing. I tried your online QB that a sales rep recommended and guess what? I couldn't print checks. The worst part is, I look out of my window at the Rancho Penasquitos Intuit campus and KNOW the help may be in there, but online, all I get is lazy excuses and honestly rude answers. This has been a 6-month issue with me not being able to run my company books and I feel duped. This will get you on the right direction, I'm here anytime you have other concerns.
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